Q. What Kind of Tans do we offer?
A. We offer two types of tans. A synthetic tan through our Mt. Pleasant, MI tannery, an alum tan through our Leslie, MI tannery, and we offer a synthetic wet tan through our Mountain Home, TX location.

Q. What is the difference between the synthetic and alum tan?
A. The synthetic tan has a very long shelf life, it shrinks very little and performs well. The synthetic tan shrinks very little during process. Our alum tan produces a very elastic leather and will stretch beyond it's original size. The alum tan does have the tentency to shrink a little bit during the drying process. We also offer a wet-tan through each of our facilities. A wet tan simply means your skins come back to you frozen.

Q. What is the cost of a wet tan?
A. The cost and turn around time is the same as our dry tan. However, shipping will be slightly more due to the weight of the heavier frozen skin.

Q. Do you offer Distribution centers?
A. We offer two distribution centers to help reduce shipping costs. They are located in Missoula MT, and Mountain Home TX.

Q. Do we accept freight at our distributions centers?
A.Yes, both distribution centers accept freight, but the Missoula MT center requires a liftgate truck.

Q. What are our hours of operation?
A. The hours of operation are from 8am to 5pm according to the timezone they are in, or by appointment. See the distribution center page for more details.

Q. What is our turnaround time.
A. You may always find our current turnaround time posted on our website. The turnaround time varys depending on the season.

Q. When do we send out invoices?
A. You will be invoied when your order is complete. Please send a check or call with a credit card number so we can expidite your order.

Q. Do we keep billing information?
A. If you are a wet tan customer we ask that we be able to keep your credit card number on file. This way we can expidite your order when complete and save room in our freezers.

Q. Do we offer a rush service?
A. If you would like to take advantage of our rush service, it is 50% extra of the normal cost and gaurantees a turn around time of 30 days.

Q. What is our quality control policy?
A. We monitor your skins through the whole tanning process. If a problem arises with one of your skins one of our customer service members will give you a call.

Q. Can we re-tan skins that were tanned over seas.
A. Yes. We re-tan skins regularly with great success. (All tanning is done at owners risk at regular price)

Q. Do we have capes for sale?
A. We do keep some whitetail capes on hand for sale; they usually go quick in the winter. We do not keep a large volume of other skins in stock for sale.

Q. How do I set up an account?
A. When you send hides in with your return information, you will automatically be given a customer number and be put into our database. We will send you a confirmation of your order.

Q. What locations can I send my dry, salted skins to?
A. You may send your dry salted skins to any one of our tanneries or distribution centers.

Q. What locations can I send my frozen skins to?
A. You may send your frozen skins to either our Mountain Home Texas location or our Blanchard Michigan location.

Q. How do I indicate whether I want synthetic or alum?
A. Be sure to indicate on your packing slip whether you would prefure synthetic or alum tan. That way after your animals are skinned they wioll go to your tannery of choice.

Q. When do we bill for skinning?
A. Once your animals are skinned they will be invoiced. Tanning is billed seperately.